About Us

Locally owned, globally connected.

A member of the Steadfast Group.

Since 1993, Provincial Insurance Brokers has been there to help their clients take care of all their insurance needs while they get on with looking after business.  With offices located in both Masterton and Palmerston North, Provincial Insurance Brokers is able to provide face to face personal service to its clients located across the Lower North Island.

Provincial Insurance Brokers are part of the largest insurance broker network in Australasia, The Steadfast Group.  As a client of a Steadfast network insurance broker, you get the best of both worlds – local and personalised service with the insurance expertise, competitive pricing and support of a larger organisation.

At Provincial Insurance Brokers, we recognise that the claims process is the most important part of our business – after all, this is why you have insurance. Whilst many insurance companies have moved their claims departments’ off-shore, Provincial is proud to have a dedicated in-house claims service making the claims process as easy as possible.  No hold music, no waiting lines, no voice mail, no call centre!  From filling out a claim form to claim settlement, Provincial Insurance Brokers is with you all the way.

Read more about The Steadfast Difference here.



Ask our clients why they have confidence in us and they are likely to tell you it's because we take the time to know them and their situation. Our contact is ‘upfront and personal' because the better we know our clients, the better service we can provide.


Consistently getting it right first time is part of our commitment to excellence. You'll find us fair, honest and reliable. Plus, when it’s claim time, we work on your behalf, so you can relax in confidence knowing your valuable assets are in safe dependable hands.


Our dedicated team of highly skilled staff take care of our clients from Rural & Commercial through
to Domestic, Life & Health. Whatever your situation, we assess your risk accurately and provide
cover for every aspect of your unique needs.

We work closely with our underwriters to find the best solution for our clients. 

Our complaints policy and process can be found here.

Our disclosure can be found here.

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