Need To Claim?

Here's what you should do.

  • Make sure everyone is safe

  • Notify the Police or Fire Emergency Services on 111 where required

  • Take some photos of the loss or damage

  • Take any action to reduce further damage

  • If a car accident, gather other parties details ie: registration number, including witnesses details

  • Contact us

What you shouldn't do

  • Admit fault or liability to another person/third party

If you need to make a claim please contact Su Palenski, our Claims Manager.  

Su Palenski,

Claims Manager

Su moved to the Wairarapa from Palmerston North in 2018 and joined our team as a dedicated Claims Specialist. Su has worked within the insurance industry for 25 years and specifically managed claims for the past 11 years. Su is a great asset to Provincial and she loves working with our clients in making the claim process as seamless as possible.  When Su is not at work, you will find her in her garden or cruising around the Wairarapa with the local hot-rod club.

06 370 0458 

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Our disclosure can be found here.

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